Transparent terms for personal training, coaching, digital training programs and supplementary services provided by My Personal Trainer.
My Personal Trainer
Owner: Mag. Alfredo Scarlata
Address: Otto-Weber-Gasse 15, 1220 Vienna, Austria
Email: info@mypersonaltrainer.at
Phone: +43 664 913 76 81
These Terms and Conditions apply to all services provided by My Personal Trainer, including in particular personal training, coaching, online coaching, digital training programs, MY Training Blueprints, online courses and supplementary consulting and information services.
Individual offers may be subject to additional terms, service descriptions or individually agreed arrangements.
The services offered include, in particular, individual training support, health and fitness guidance, online coaching, as well as digital training and information services.
A personal training session generally lasts 50 minutes. Different durations may be agreed individually.
Online training sessions may be conducted via commonly used platforms such as Zoom, FaceTime or comparable services.
The type and scope of each service are determined by the applicable service or product description available at the time of booking or purchase.
My Personal Trainer offers digital products such as MY Training Blueprints, training programs, online courses and comparable digital content.
A MY Training Blueprint is a training plan created on the basis of the information provided by the customer in the assessment. The specific scope of the service is set out in the respective product description.
A 12-week Blueprint is designed for a training period of 12 weeks. The 12-week program duration must be distinguished from the duration of technical online access.
Online access to a purchased 12-week Blueprint is available for a maximum of 16 weeks from activation or provision. Online access ends automatically when this access period expires.
The purchase of a Blueprint therefore does not include unlimited or permanent online access.
The additional access period beyond the actual 12-week program duration serves as a time buffer and does not extend the intended training duration of the program.
Login details, personal access links and digital content are intended solely for the individual purchaser and may not be shared with third parties, published or used jointly with other persons.
A contract is concluded by arranging an appointment, making a booking, placing an order or receiving written confirmation.
In the case of digital products, the contract is concluded upon completion of the ordering process and successful acceptance of the order.
The prices stated at the time of booking or purchase, or the individually agreed offer, shall apply.
Payment is made in advance or, where agreed, using the payment methods offered at the time of purchase.
For longer-term agreements, such as monthly packages, payment is generally made monthly in advance unless otherwise agreed.
Digital products must generally be paid for before they are provided or activated.
Additional travel costs may apply to personal training conducted outside an agreed training location.
The amount of any travel costs depends on the relevant destination zone within Vienna or the specific training location and will be communicated transparently in advance.
Flat-rate travel charges may apply within certain zones. For training outside these areas, an individually agreed travel charge may apply.
Agreed appointments must be cancelled at least 48 hours in advance.
In the event of a later cancellation or failure to attend, the session will be charged in full.
Monthly packages may be concluded for periods of 3, 6 or 12 months.
The agreed services must be used within the respective month and are not automatically transferable to subsequent months unless otherwise agreed.
Early termination of contracts with an agreed minimum term is only possible for good cause, unless mandatory statutory provisions provide otherwise.
For digital products purchased through a one-time payment, access ends automatically when the access period specified for the respective product expires. No separate termination is required.
Consumers entering into distance contracts generally have the right to withdraw from the contract within 14 days without giving any reason, unless a statutory exception applies.
Where the performance of a service begins during the withdrawal period at the consumer's express request, the statutory provisions regarding proportionate payment for services already provided may apply.
Special statutory provisions regarding the commencement of performance and the possible loss of the right of withdrawal apply to digital content and digital services.
Where required by law, before a digital product is provided immediately, the consumer's express consent to the early commencement of performance and the required acknowledgement regarding the consequences for the right of withdrawal will be obtained.
Participation in training and coaching services and the use of training programs are undertaken at the customer's own responsibility.
Customers are required to provide truthful information regarding health restrictions, symptoms or relevant medical instructions as part of the applicable assessment process or before starting training.
Training programs and MY Training Blueprints do not constitute medical diagnosis or treatment and do not replace examination or treatment by a physician, physiotherapist or other qualified healthcare professional.
In the event of acute, increasing or unexplained symptoms, the affected activity should be discontinued and medical or physiotherapeutic advice should be sought where appropriate.
My Personal Trainer is liable in accordance with applicable statutory provisions.
Customers are responsible for following the guidance provided in connection with training, coaching and digital training programs and for adapting training loads to their individual circumstances.
Liability for damage resulting from incorrect or incomplete information provided by the customer, improper performance of exercises or use contrary to expressly provided instructions exists only to the extent required by mandatory statutory provisions.
Training plans, MY Training Blueprints, videos, texts, images, course materials and other content provided are protected by copyright and/or are intended exclusively for the personal use of the purchaser.
Sharing, reproducing, publishing, commercially exploiting or making such content available to third parties is not permitted without the express written consent of My Personal Trainer.
Personal data is processed in accordance with applicable legal requirements.
Further information about the processing of personal data is provided in the separate Privacy Policy on this website.
Austrian law applies, subject to mandatory consumer protection provisions.
The statutory places of jurisdiction apply to consumers. In all other cases, Vienna shall be the agreed place of jurisdiction to the extent permitted by law.
If individual provisions of these Terms and Conditions are invalid or unenforceable, the validity of the remaining provisions shall remain unaffected.
If you have any questions regarding bookings, services, digital products or contracts, please contact us directly.
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